F.A.Qs

F.A.Qs

 

Can I get a discount on my first order?

Yes, AlmiroTree gives discount on first order. Use coupon code WELCOMEALMIROTREE and get the discount.

 

Is COD available?

Yes, Cash on delivery (COD) is available for all the orders. But there are some shipping charges you can check on the website. 

 

Can I place an order on Whatsapp?

Yes, We are available on Whatsapp. Our Whatsapp no. is 7838461447. You can connect with our team for any query.

 

Do you ship internationally?

We have started shipping internationally but it depends on the country. Kindly contact our team for further queries.

 

How long does it take for the order to arrive?

Most orders are delivered within 7-9 business days. Monday to friday are considered as business days except for public holidays. However, due to some unexpected circumstances, your order might get delayed so please be patient.

 

 How do I place a bulk order?

You can share your queries related to bulk order via e-mail or Whatsapp on 7838461447 and our team will get in touch with you.

 

 How do I check current status of my order?

 We share tracking details with our customers so they can track their order status. You will get the tracking details after placing the order via text message or e-mail.

 

What are the various payment options?

You can use Debit/Credit cards, Net banking, Wallet, UPI, and PayPal for prepaying. We also provide cash on delivery option.

 

Can I book a preferred delivery date?

No, once the order is placed you will get the tracking details and see the expected delivery date.

 

Do you deliver to multiple addresses?

Yes, we deliver to PAN India. but for the same order.

 

How do I know that my order is placed?

Once you place an order you will receive a confirmation message via e-mail or text. This message will include your order no. and payment details.

 

What is your policy on returns?

Your purchase is eligible for return only if an incorrect product was delivered to you or the product has any manufacturing defect or damage.

 

Can I cancel an order after placing it?

No, orders once placed cannot be cancelled.

 

Where is your warehouse located?

We are based in Vidhata Complex, 2^nd Floor, Vasundhara Enclave , New Delhi 110096. 

 

What is AlmiroTree gift card?

AlmiroTree gift card is the perfect gift vouchers for birthday and anniversary gift. This is not a physical card. We share it via e-mail only. This card is available in the denominations of 500 to 5000.

 

Are there any hidden charges?

No, there are not any hidden or extra charges.

 

What is the validity of AlmiroTree gift card?

Our AlmiroTree gift card is valid for six months from the date of purchase.

 

Can I get a refund instead of store credit?

No, as per your return request, We can give you store credit but we do not offer refunds.